Privacy Policy

1. Information We Collect

We may collect personal and non-personal information when you interact with our Website, including but not limited to:

• Name, email address, phone number, and other information submitted through contact or inquiry forms
• Project details related to custom van conversion inquiries
• Device and technical information such as IP address, browser type, and operating system
• Website usage data, including pages visited and general interaction with the Website

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Responding to inquiries and providing information about our services
• Communicating with prospective and existing clients by phone, text message, or email
• Operating, maintaining, and improving our Website and services
• Ensuring security, preventing fraud, and protecting our business operations
• Measuring advertising performance and understanding how visitors interact with our Website after viewing or clicking our ads

2a. Text Messages

If you provide your phone number through our contact form or otherwise, we may call or text you about your inquiry or project. You can ask us to stop texting you at any time by replying to our message or by contacting us using the information below.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

3. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to support essential site functionality, understand website performance, measure advertising effectiveness, and improve the user experience. We organize cookies into three categories, and you may choose which non-essential categories to allow through our cookie consent banner:

• Essential - required for the Website to function, such as remembering your cookie preferences. This also includes temporarily storing a van configuration you create in our builder tool, so it remains available if you navigate to our contact page. This information is stored only in your browser for the current session, is not transmitted to us unless you choose to submit it, and is cleared when you close the tab or clear it yourself. These cannot be disabled.
• Analytics - Google Analytics 4, which tracks site traffic, page views, and user behavior to help us understand how visitors use our Website
• Marketing - Google Ads and Meta Pixel, which measure the performance of our advertising campaigns and help us understand how visitors interact with our Website after viewing or clicking our ads. We do not intentionally send contact form contents, messages, phone numbers, email addresses, or other sensitive information to these providers through tracking events.

None of the Analytics or Marketing tools load until you affirmatively consent to that category. If you decline a category, the corresponding tools are never activated on your visit. You may change your choices at any time using the "Cookie Settings" link in the footer of every page, or through your browser settings. We record the date, time, and content of each consent choice you make.

3a. Legal Basis for Processing

Where applicable law requires us to identify a legal basis for processing personal information, we rely on the following: your consent for Analytics and Marketing cookies as described above (which you may withdraw at any time without affecting the lawfulness of processing before withdrawal); our legitimate business interests in operating, securing, and improving the Website and in responding to inquiries you submit; and contractual necessity where processing is required to provide services you have requested.

3b. International Users

This Website and our services are directed to residents of the United States. We do not knowingly market to, or intend to process the personal information of, individuals located outside the United States. If you access the Website from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

4. Third-Party Services

We use trusted third-party service providers to operate our Website and business, including:

• Cloudflare Pages - website hosting and content delivery
• Web3Forms - contact form processing and inquiry submission
• Google Analytics 4 & Google Ads - analytics and advertising measurement (consent-gated)
• Meta (Facebook) Pixel - advertising measurement and remarketing (consent-gated)

These providers may process limited technical, usage, or contact-related data as necessary to provide their services. Tracking and analytics tools are only activated after you provide cookie consent.

5. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only when reasonably necessary to:

• Provide services and respond to client inquiries
• Comply with legal obligations or lawful requests
• Protect our rights, property, or business operations

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including responding to inquiries, maintaining business records, and complying with legal obligations.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your data. To make a privacy-related request, please contact us using the information provided below.

9. Children's Privacy

Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will take appropriate steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business practices. Any updates will be posted on this page with a revised effective date.

11. Contact Information